tangkasnetPrivacy Policy

This page describes what data we collect when you use tangkasnet and how we keep that data protected. We collect information necessary to operate our platform securely — your email address, phone number, identity documents for verification, and payment details linked to your account. We use this information to process your deposits and withdrawals, verify your identity before first withdrawal, log your gameplay activity, and prevent fraud. We do not sell your personal data to third parties, and we encrypt all data in transit using industry-standard SSL protocols.

Our privacy practices apply whether you access tangkasnet via Android app, iOS browser, or desktop. When you log in on your phone in Jakarta, Surabaya, Bandung, or Medan, the same encryption and data-handling standards apply. We retain your account information for as long as your account is active. After you close your account, we keep transaction records for compliance purposes but do not use your data for marketing or other purposes. This policy explains our commitments and your rights regarding your information.

If you have questions about your privacy or how we handle your data, contact our support team through your account or email us directly. We update this policy periodically; substantial changes are notified to all users via email. By using tangkasnet, you acknowledge that you have read and understood this privacy policy.

What data we collect on tangkasnet

When you register on tangkasnet, we collect your email address, password (stored encrypted), phone number, and full name. You also provide your date of birth and residential address. During KYC verification, we collect high-resolution photos of your ID (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We store these documents encrypted and retain them for as long as your account is active plus three years after closure, as required by financial regulations.

When you make deposits, we collect payment method details and transaction amounts. We do not store full credit card numbers or full bank account details on our servers — payment information is processed directly by our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We receive only confirmation that the transaction succeeded or failed, plus a transaction reference number. When you withdraw, we confirm your payment destination matches your registered account to prevent fraud.

We log all gameplay activity — every bet, game result, balance update, and win or loss. This information is recorded in your account's transaction history with timestamps. We also collect technical information when you use tangkasnet: your device type (Android, iOS, or desktop), app version, browser type, and general location (country-level, not specific address). This technical data helps us optimize performance and detect unusual access patterns that might indicate account compromise.

Data collection on tangkasnet via mobile and browser

Whether you access tangkasnet through our Android app or an iOS browser, the same data-collection principles apply. When you log in on your phone, we record the login timestamp and device type. We do not track your physical location beyond country-level. We collect information about your internet connection speed and app performance to help us debug technical issues. If you enable push notifications on Android, we collect your notification token so we can send you login alerts or payment confirmations.

How we use your data on tangkasnet

We use your email and phone number primarily for account security — sending you login confirmation codes, password reset links, and notifications of deposits or withdrawals. We use your identity documents exclusively for KYC verification and anti-fraud compliance; we compare your documents against anti-money-laundering databases and verify that the name and details match your account. We use your payment information to process deposits and withdrawals, and we share transaction details with your payment provider (mobile banking, local payment, online payment, etc.) only to the extent necessary to complete the transaction.

We use your gameplay data to calculate payouts, maintain your account balance, and generate your transaction history for your review. We also use this data to detect fraud — unusual betting patterns, rapid deposits followed by large withdrawals, or multiple accounts from the same IP address might trigger our fraud detection system, which flags the account for manual review. We use technical data (device type, connection speed) to improve our platform performance and to diagnose issues if you report a technical problem.

We do not use your data for marketing purposes, and we do not share your email address with third-party marketers. We do not sell your data to data brokers or advertising networks. If we need to contact you about your account, policy changes, or service updates, we send messages to your registered email or phone number, and you can opt out of non-essential notifications through your account settings.

Third-party processors and data transfers on tangkasnet

We work with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to process deposits and withdrawals. These payment partners receive your name, phone number, and transaction amount only. We also work with identity verification services that compare your KYC documents against government databases to confirm authenticity. These verification partners receive your ID photo, your full name, and your date of birth. We do not allow these third parties to use your data for any purpose beyond their specific service to us.

Our servers may be located outside your country; however, all data is encrypted both in transit and at rest, so physical server location does not affect your privacy. We comply with data protection standards in all jurisdictions where we operate. If we are compelled by law to disclose your data — for example, if a court orders us to provide transaction records for a legal investigation — we comply with the court order. In such cases, we notify you via email unless doing so is prohibited by law.

Cookies and tracking on tangkasnet

We use cookies to keep you logged into your tangkasnet account and to remember your preferences (language, theme, notification settings). These cookies are essential to platform function and are not used for advertising or tracking. We do not use cookies from third-party advertisers or analytics networks on tangkasnet. If you disable cookies in your browser or app settings, you may not be able to log in or maintain your session.

We do not use web beacons, pixels, or other tracking technologies to follow your behavior outside tangkasnet. We do not track your activity on third-party websites. We may use basic analytics to understand how users navigate our platform — for example, which games are most popular or whether users encounter technical issues — but this analytics data is aggregated and anonymous; it cannot be linked to individual accounts.

Your rights regarding your data on tangkasnet

You have the right to access your personal data by logging into your tangkasnet account and reviewing your profile information, transaction history, and game history. You can update your email, phone number, or other profile details through your account settings. You have the right to request a copy of all your data in a machine-readable format — contact our support team with this request, and we provide a data export within ten business days.

You have the right to request deletion of your account and associated personal data, subject to legal retention requirements. Once you request account closure, we disable your account immediately and do not process any further transactions. We delete non-essential data (like your profile photo if you uploaded one) after the legal retention period expires. However, we retain your transaction records permanently for financial and regulatory compliance — this data cannot be deleted, but it is encrypted and accessed only by our compliance team if required.

If you believe we have used your data inappropriately or violated this privacy policy, contact our support team immediately. We investigate complaints and take corrective action if wrongdoing is found. If you remain unsatisfied, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Security practices on tangkasnet

We encrypt all data in transit using SSL (Secure Socket Layer) 256-bit encryption. This means when you log in, deposit, or withdraw, the communication between your device and our servers is encrypted and cannot be intercepted. We store passwords using industry-standard bcrypt hashing algorithms; even our staff cannot view your original password. If you forget your password, we send you a secure reset link via email, and you set a new password without our team ever seeing it.

We recommend enabling two-factor authentication (2FA) on your tangkasnet account. When 2FA is enabled, logging in from a new device requires a confirmation code sent to your email or phone. This prevents unauthorized access even if someone obtains your password. We also monitor your account for suspicious activity — unusual login patterns, rapid consecutive withdrawals, or access from multiple countries in a short time — and flag these for manual review. If we suspect account compromise, we contact you immediately via email and phone.

Contact us and policy updates on tangkasnet

If you have questions or concerns about our privacy practices, contact our support team through your tangkasnet account. You can also email us directly; our support team responds within five business days. We keep records of privacy requests and complaints to ensure we address concerns thoroughly. If you believe we have violated your privacy rights, we encourage you to contact us first so we can investigate and resolve the issue internally.

We review this privacy policy annually and update it if our practices change. Substantial changes — such as new data-sharing arrangements or longer retention periods — are notified to all users via email at least thirty days before the new policy takes effect. Minor clarifications or corrections are posted without advance notice. Your continued use of tangkasnet after policy updates are posted constitutes acceptance of the updated policy.

This privacy policy was last updated in the current year. By using tangkasnet, you acknowledge that you have read this policy and understand how we collect, use, and protect your data. We are committed to keeping your information secure and using it only for the purposes described here. Thank you for trusting tangkasnet with your account information and gameplay across Indonesia.